Remitly Login: Remitly is a digital remittance service that allows people to send money internationally with ease and convenience. Whether you’re working abroad and supporting your family back home or just making a one-time international transfer, Remitly offers a user-friendly platform to help you move money securely and quickly.
Founded in 2011, Remitly has grown into one of the most trusted names in global money transfers. Operating in over 135 countries, it supports multiple currencies and offers competitive exchange rates and low transfer fees. The platform is designed with both speed and security in mind, allowing users to send funds to bank accounts, mobile wallets, or even for cash pickup, depending on the recipient’s country.
What makes Remitly stand out is its focus on customer-centric features—such as delivery time guarantees, real-time tracking, and 24/7 customer support. The service is accessible both through a website and a mobile app, giving users flexibility to manage transfers from anywhere in the world.
So before we even talk about logging in, it’s important to understand the value you’re accessing once you’re inside your Remitly account.
Why Use Remitly for Money Transfers?
Why choose Remitly over traditional wire transfers or competing apps like Western Union or Wise? That’s a fair question—and the answer lies in its combination of speed, affordability, and reliability.
Here are a few reasons why millions of users trust Remitly:
- Speed Options: Need to send money urgently? Use their Express option. Want to save on fees? Opt for the Economy transfer.
- Competitive Exchange Rates: Remitly often beats banks and traditional remittance providers with better exchange rates.
- Flexible Delivery Methods: Send to bank accounts, mobile wallets, or pick-up locations—whatever works best for your recipient.
- Real-Time Tracking: Keep tabs on your transfer every step of the way.
- User-Friendly Experience: Designed with non-tech-savvy users in mind. Navigation is intuitive, both on desktop and mobile.
- Global Reach: Whether you’re sending money to the Philippines, India, Mexico, or Nigeria, Remitly has your back.
When you log in to your account, you’re stepping into a dashboard that gives you full control of your transactions, your recipients, and your transfer history—all at your fingertips.
Step-by-Step Account Registration Process
Before you can log in to Remitly, you obviously need to have an account. Setting up your Remitly account is as simple as it gets. Here’s how you can do it in under 10 minutes:
- Visit Remitly’s Website or Open the App
Go to www.remitly.com or download the Remitly app from the App Store or Google Play. - Click on “Join Now” or “Sign Up”
This will open a simple form where you need to fill in your details. - Provide Basic Information
- Full Name
- Email Address
- Strong Password
- Country you’re sending from
- Verify Your Email
Check your inbox for a verification email and click the confirmation link. - Set Up Your First Transfer
- Choose the country you want to send money to
- Add your recipient’s details
- Link your payment method (bank account, debit/credit card)
- Confirm Your Identity (if required)
Depending on your sending amount and country, you might be asked to upload ID documents like a passport or driver’s license. - Complete Your First Transaction
Once your account is verified, you’re ready to send money in minutes.
That’s it! You now have an active Remitly account and are ready to log in whenever needed.
Common Mistakes to Avoid When Signing Up
Creating an account is easy, but some users face issues because of minor errors. Here’s what to watch out for:
- Using a temporary or disposable email address – Use a real, long-term email to ensure you receive verification and account updates.
- Weak passwords – A weak password puts your funds at risk. Use a mix of letters, numbers, and symbols.
- Incorrect recipient details – One small typo in your recipient’s name or account number can delay the transfer or even cause failure.
- Not completing verification – If you skip ID verification, you might face transfer limits or account restrictions later.
Avoid these common mistakes to ensure a seamless signup and future login experience.
How to Remitly Login Account
Step-by-Step Remitly Login Guide (Web)
Once your account is ready, logging in is straightforward. Follow these simple steps:
- Go to www.remitly.com
Open your preferred web browser and type in the official Remitly website. - Click “Log In”
You’ll see this option on the upper right corner of the homepage. - Enter Your Credentials
- Input your registered email address.
- Type in your password.
- Click “Log In.”
- Complete Two-Factor Authentication (if enabled)
If you have 2FA enabled, you’ll receive a code via SMS or email. Enter it to proceed. - Access Your Dashboard
Once verified, you’ll land on your account dashboard where you can start sending money, view transfers, or update details.
Logging in via the web is ideal for users who prefer a larger screen or need to upload documents and manage transfers in detail.
Logging in via the Remitly Mobile App
For those who like managing things on the go, the Remitly app makes login a breeze. Here’s how to access your account via smartphone:
- Open the App
Download it from the App Store (iOS) or Google Play Store (Android) if you haven’t already. - Tap “Log In” on the Home Screen
- Enter Your Email and Password
- Use Biometric Login (optional)
If you’ve enabled Face ID or fingerprint login, the app will prompt you to use it for a faster login experience. - You’re In!
The app will take you straight to your dashboard where you can manage all your transfers, add recipients, and more.
Differences Between Web and Mobile Login
While the core login process is similar, there are a few differences worth noting:
Feature | Web Version | Mobile App |
---|---|---|
Biometric Login | ❌ Not Available | ✅ Available (Face ID/Fingerprint) |
Speed | Moderate | Fast |
Uploading Documents | Easier on Larger Screen | Possible but less flexible |
On-the-Go Access | ❌ | ✅ |
Notifications & Alerts | Email only | Push notifications too |
Troubleshooting Login Issues
Forgotten Password or Email
Forgetting your login details can happen to anyone. The good news? Remitly has made it pretty simple to recover your account in just a few steps.
Forgot your password?
Here’s what to do:
- Go to the Remitly Login page.
- Click on “Forgot password?” located beneath the password field.
- Enter your registered email address.
- Remitly will send you a reset link to that email.
- Open your inbox, click the reset link, and create a new password.
Make sure the new password is unique, strong, and not the same as the old one. Use a mix of uppercase, lowercase, numbers, and special characters.
Forgot the email you used?
This can be a bit trickier, but there’s a way out:
- Try logging in using any alternative email addresses you might’ve used.
- If that doesn’t work, you can contact Remitly Customer Support and verify your identity using documents or previous transaction history.
Keep a written or digital record of your login info stored securely to avoid repeated recovery requests.
Account Locked or Suspended
Sometimes, in an effort to protect your account from fraud or unauthorized access, Remitly may temporarily lock or suspend your account. While it can be frustrating, it’s usually fixable.
Why does this happen?
- Too many failed login attempts
- Suspicious login activity from unknown locations
- Incomplete ID verification
- Violation of Remitly’s policies
What can you do?
- Visit the login page and attempt to sign in.
- If you’re locked out, you’ll see a message telling you what’s wrong.
- Click on any provided link to appeal or contact support.
- In most cases, sending identity documents or verifying previous transaction details is enough to unlock your account.
Pro tip: Always ensure your internet connection is secure when accessing financial platforms like Remitly to avoid triggering fraud detection systems.
Two-Factor Authentication Challenges
Two-factor authentication (2FA) adds an extra layer of protection, but it can sometimes cause login headaches—especially if you’ve changed your phone number or lost access to your device.
Here’s what to do if you’re stuck on 2FA:
- If you have access to your old phone, check your SMS inbox or authenticator app.
- Can’t access the code? Click on “Didn’t receive a code?” or a similar prompt on the login screen.
- You’ll be offered alternative options like email verification or answering security questions.
- Still stuck? Contact Remitly Support and explain your situation. They’ll manually verify your identity.
Make sure to always keep your 2FA method updated when you change numbers or switch devices.
Securing Your Remitly Account
Best Practices for a Secure Login
Your Remitly account contains sensitive financial information, so protecting it is essential. A secure login isn’t just about a password—it’s about a complete approach to digital safety.
Top security practices:
- Use unique passwords that you don’t share across websites.
- Enable 2FA to add another layer of protection.
- Log out of shared or public devices after each session.
- Avoid saving passwords on shared computers.
- Don’t click on suspicious links or phishing emails pretending to be from Remitly.
Regularly reviewing your account’s login history can also help catch unauthorized attempts early. If anything looks off, change your password immediately and notify support.
How to Update Login Credentials Safely
Need to change your login email or password? Follow these safe steps to avoid losing access or getting locked out:
To change your password:
- Log in to your account.
- Go to “Settings” or “Profile”.
- Click on “Change Password.”
- Enter your current password and the new one.
To update your email:
- Log in and navigate to your account settings.
- Select “Email address” and enter your new one.
- Verify the new email by clicking the confirmation link sent to your inbox.
Always perform these updates while connected to a secure Wi-Fi network to reduce the risk of data theft.
How Remitly Keeps Your Account Secure
Behind the scenes, Remitly uses a robust system of digital defenses to ensure your personal data and funds are safe:
- End-to-end encryption protects your data during transmission.
- Real-time fraud monitoring detects suspicious activities.
- Secure sockets layer (SSL) technology encrypts the site.
- Multi-layer verification processes ensure only you can access your account.
They also comply with regulatory bodies such as the Financial Crimes Enforcement Network (FinCEN) and use licensed partners for transfers. So even if you don’t see the security layers, rest assured they’re working hard in the background.
Accessing Account Features After Login
Sending Money from Your Dashboard
Once you’re logged in, the main dashboard becomes your command center. From here, you can send money in minutes.
Steps to send money:
- Click “Send Money” or “New Transfer”.
- Choose your destination country.
- Enter the amount and currency.
- Select the delivery method (bank deposit, cash pickup, mobile wallet).
- Add your recipient’s information.
- Choose your payment method.
- Confirm and send.
You’ll see the estimated delivery time and fees before completing the transaction. A confirmation email or notification will be sent once it’s on the way.
The dashboard also allows you to save recipients, which speeds up future transfers.
Viewing Transfer History
Need to keep track of your past transactions? Remitly’s history section provides a full breakdown of all your transfers.
What you’ll find there:
- Dates and times of each transfer
- Amount sent and fees
- Delivery status and tracking
- Recipient info
You can sort by date, export records for tax or accounting purposes, and even re-send money to a previous recipient with one click.
This feature is incredibly helpful for budgeting or providing proof of transfers to your recipient or employer.
Updating Personal and Payment Information
Life changes, and so do your contact details or payment methods. Keeping your account info current helps prevent issues during transfers.
How to update personal info:
- Go to your account “Profile” or “Settings”.
- Edit your name, phone number, or address.
- Save the changes and confirm if prompted.
How to update payment methods:
- Under “Payment Methods,” add a new debit/credit card or bank account.
- You can delete old ones that are no longer in use.
- Verify the new method with small test transactions if requested.
Always double-check your inputs, especially bank account numbers or card details, to avoid failed transfers or payment errors.
Contacting Remitly Support for Login Help
How to Reach Customer Support
If you’re stuck and nothing seems to work—whether it’s a login issue, security concern, or an account lock—the best thing to do is contact Remitly’s Customer Support. They offer multiple ways to get help, and they’re known for being responsive and efficient.
Here’s how to reach them:
- Live Chat:
Available directly from the Remitly app or website. It’s the fastest way to speak to someone in real time. - Phone Support:
Remitly provides phone numbers based on your region. You can find them in the Help section of their website. - Email:
Send an email to service@remitly.com with a detailed description of your issue. Expect a response within 24 hours. - Help Center:
Visit the Remitly Help Center for articles and FAQs. Often, you’ll find step-by-step guides to solve most login issues yourself.
Pro tip: Always contact support from the email address associated with your Remitly account and provide details like:
- The device you’re using (iPhone, Android, browser)
- Any error messages you received
- Time and date of the issue
This helps them troubleshoot your problem faster.
What Information to Provide for Faster Help
When you’re dealing with something urgent, you want support to move fast. To make sure they can help you efficiently, be prepared to provide:
- Your full name and registered email
- Phone number linked to your account
- Last successful transaction (amount, date, recipient)
- Screenshots of any error messages (if possible)
Providing clear and concise information reduces the back-and-forth and speeds up the resolution. The more context you give, the quicker they can fix things.
Avoid vague messages like “My account doesn’t work.” Instead, say, “I’m trying to log in using the website on Chrome. I get a ‘login error’ after entering my credentials. My email is xxx@gmail.com. Please help.”
That level of detail makes a world of difference.
Logging in From Different Locations or Devices
Security Alerts and What to Expect
Trying to log in from a new phone or country? Don’t be surprised if Remitly throws up a security alert. This isn’t a glitch—it’s a safety feature.
Here’s what you can expect:
- Email or SMS alerts saying, “New login detected.”
- 2FA prompts asking you to verify it’s really you.
- Sometimes, temporary account lockdown until you confirm your identity.
Remitly uses your IP address and device ID to track where logins are coming from. If it notices something unusual—like a login from a new country—it might flag it as suspicious.
While this may be inconvenient, it’s done to prevent unauthorized access. Always have access to your verification email or phone when logging in from a new place.
How to Authorize New Devices
Authorizing a new device is easy if you follow the prompts:
- Log in using your usual credentials.
- Enter the code sent via 2FA.
- If prompted, label the device (e.g., “John’s iPhone”).
- Remitly will remember it for future logins unless you reset your browser or delete cookies.
If you’re traveling and know you’ll be accessing Remitly from different places, it’s a good idea to:
- Update your contact info before leaving.
- Ensure 2FA is working.
- Inform support (if applicable) so your activity isn’t flagged as suspicious.
Using Biometrics or Password Managers
Face ID / Fingerprint Login (Mobile Only)
One of the best things about the Remitly mobile app? It supports biometric login. This means you can log in using your face or fingerprint instead of typing your password every time.
Here’s how to set it up:
- Open the Remitly app and log in normally.
- Go to Settings > Security.
- Toggle on “Use Face ID” or “Fingerprint Login.”
- The next time you open the app, it will scan your face or fingerprint for instant access.
Benefits of biometric login:
- Faster login with no typing required
- Extra security since it’s harder to fake
- Convenience for people on the go
Just make sure your phone’s biometric settings are active and updated.
Using Trusted Password Managers
If you’re not a fan of remembering passwords (who is?), then a password manager is a great solution. These tools store and auto-fill your login details securely.
Best password managers to use with Remitly:
- LastPass
- 1Password
- Bitwarden
- Dashlane
Here’s how to use one:
- Save your Remitly login credentials in the password manager.
- The next time you visit the Remitly login page, it will auto-fill your email and password.
- Click login and you’re in.
This approach is not only convenient but also secure—especially if the manager uses encryption and multi-device sync.
Never write your passwords in plain text or store them in browsers without password protection.
FAQs about Remitly Login
1. How do I create a Remitly account?
Creating a Remitly account is a breeze. Simply visit the Remitly website or download the app, click on ‘Sign Up,’ and follow the straightforward steps. You’ll need your email address and a secure password to start. After that, just verify your email, and you’re all set to send money seamlessly!
2. What should I do if I forget my Remitly login password?
No sweat if you’ve forgotten your password! Just hit the ‘Forgot Password?’ link on the login page. Enter your registered email address, and Remitly will send you instructions to reset your password. Follow the steps, and you’ll be back in your account in no time.
3. Can I login to Remitly from multiple devices?
Absolutely! You can access your Remitly account from any device, whether it’s your smartphone, tablet, or computer. Just make sure to log out from devices you no longer use for added security.
4. Is my information secure when logging into Remitly?
Security is Remitly’s top priority. They use state-of-the-art security measures to protect your information and ensure your transactions are safe and secure. Always make sure you’re logging in from a secure network and avoid using public Wi-Fi for financial transactions.
5. How do I update my Remitly account details?
Updating your account details is simple. Once you’re logged in, navigate to your account settings. Here, you can update your personal information, change your password, and adjust your security settings. Keeping your account up-to-date ensures smoother transactions and better service.
Conclusion
From setting up your account and navigating the login process to troubleshooting common issues and enhancing security, we’ve covered everything you need to know. Always keep your login information updated, secure your account with two-factor authentication, and don’t hesitate to reach out to customer support if you hit a snag.
In today’s digital world, having smooth access to financial tools like Remitly makes life so much easier—especially when supporting loved ones across borders.