Informed Delivery Login: In today’s fast-paced digital world, staying informed about your mail and packages has never been easier, thanks to Informed Delivery by USPS. This service allows users to preview incoming mail and track packages online, making it an essential tool for individuals and businesses alike.
Whether you’re expecting an important document, a gift package, or simply want to keep track of deliveries, Informed Delivery provides a seamless and convenient solution.
In this guide, we’ll walk you through the Informed Delivery login process, account setup, troubleshooting tips, and more to help you get started.
What is Informed Delivery?
Informed Delivery is a free service offered by the United States Postal Service (USPS) that allows users to digitally preview incoming mail and track packages. It bridges the gap between physical and digital communication, offering real-time updates on deliveries.
Key Features:
- Mail Previews: Users receive grayscale images of the exterior of letter-sized mailpieces.
- Package Tracking: Real-time tracking updates on incoming packages.
- Email Notifications: Get alerts about mail and packages arriving soon.
- Online Dashboard: Access detailed delivery information anytime.
Informed Delivery is particularly beneficial for busy individuals, businesses managing bulk mail, and e-commerce companies tracking shipments.
How to Create an Informed Delivery Account
Eligibility Requirements
Before you register, make sure you meet the following criteria:
- Must have a residential address (business addresses may have limited access).
- A unique mailing address (apartments or PO boxes may need additional verification).
- Access to USPS services in your location.
Step-by-Step Registration Process:
- Visit the Official USPS Website: Go to www.usps.com and locate the “Informed Delivery” section.
- Sign Up for Free Account: Click on Sign Up for Free and enter your personal details, including name, address, and contact information.
- Verify Your Identity: USPS may require identity verification using a code sent to your email or phone number. In some cases, in-person verification may be needed.
- Create a Username and Password: Select a secure username and password for logging in later.
- Set Up Preferences: Choose notification preferences, such as email or text alerts, to stay updated.
Once registered, you can log in and access all the features of Informed Delivery immediately.
Informed Delivery Login Process
Accessing the Login Page:
- Visit the USPS Official Website at www.usps.com.
- Click on the Sign In button at the top-right corner.
Step-by-Step Login Instructions:
- Enter Credentials: Input your registered username and password in the login fields.
- Security Verification: If prompted, complete the CAPTCHA or enter a verification code sent to your email or phone.
- Click ‘Sign In’: Once verified, you’ll be directed to your dashboard to manage deliveries and track mail.
Troubleshooting Informed Delivery Login Issues
Even with a smooth process, login issues can arise. Let’s address some common problems and their solutions:
Common Problems and Fixes:
- Forgot Username or Password:
- Click on Forgot Username or Password? on the login page.
- Follow the prompts to reset your credentials.
- Locked Account:
- Multiple failed login attempts can lock your account.
- Wait 15 minutes and try again or contact USPS Support.
- Browser Compatibility Issues:
- Clear cache and cookies from your browser.
- Use updated browsers like Google Chrome or Mozilla Firefox.
- Verification Code Errors:
- Ensure you entered the correct code within the time limit.
- Resend the code if required.
- Technical Errors:
- Check your internet connection.
- Disable browser extensions that might interfere with login.
Features Available After Login
Once you successfully log in to your Informed Delivery account, you’ll have access to a range of useful features that make mail and package management seamless.
Dashboard Overview
The dashboard is the main hub where you can:
- Preview Incoming Mail: View scanned grayscale images of letter-sized mailpieces before they arrive.
- Track Packages: Get detailed tracking information, including estimated delivery dates.
- Manage Notifications: Customize alerts for incoming mail and deliveries via email or text.
- View Delivery History: Check past mail deliveries and packages received over the last 7 days.
Interactive Mail Features
- Interactive Campaigns: Receive promotional offers and coupons from companies through the interactive mail feature.
- Package Visibility: Monitor packages from USPS and get detailed updates at every stage of transit.
Delivery Calendar
The calendar view lets you:
- Track deliveries by date.
- Access past delivery logs.
- Stay organized with scheduled deliveries.
These features are particularly helpful for frequent travelers, busy professionals, and businesses that handle multiple shipments.
Managing Notifications and Preferences
Keeping up with deliveries becomes easier when you customize notifications based on your preferences.
Setting Up Email or Text Alerts
- Log in to Your Account: Navigate to your Informed Delivery Dashboard.
- Go to Settings: Click on the Manage Preferences tab.
- Choose Notification Methods:
- Select email alerts for daily updates.
- Opt for text messages for instant package tracking notifications.
- Save Preferences: Apply changes and confirm your selections.
Customizing Preferences
You can modify your settings anytime to:
- Turn notifications on or off.
- Change the frequency of updates.
- Add or remove email addresses for alerts.
This flexibility ensures you’re always in control of how you receive important delivery updates.
Security Tips for Informed Delivery Login
Security should always be a top priority when managing sensitive information online. Here are some tips to keep your Informed Delivery account safe:
Enable Two-Factor Authentication (2FA):
- Go to the Security Settings tab in your profile.
- Activate 2FA to add an extra layer of protection with a verification code sent to your mobile device.
Use Strong Passwords:
- Create a complex password with a mix of uppercase, lowercase, numbers, and symbols.
- Avoid using easily guessed passwords, like birthdays or names.
Update Passwords Regularly:
Change your password at least every 3–6 months to minimize security risks.
Monitor Account Activity:
- Check for any suspicious logins or unauthorized access.
- Immediately report unusual activity to USPS Customer Support.
Avoid Public Wi-Fi:
- Avoid logging in from public or unsecured networks to prevent data theft.
- Use a VPN if accessing your account outside a secure network.
By following these steps, you can safeguard your personal data and ensure seamless access to your mail management system.
Resetting Your Informed Delivery Password
Forgetting a password can be frustrating, but resetting it is quick and simple.
When to Reset Your Password?
- You’ve forgotten your current password.
- Your account is locked due to multiple failed attempts.
- Suspicious activity has been detected in your account.
Steps to Recover or Reset Password:
- Go to the Login Page: Visit the USPS login portal.
- Click ‘Forgot Password?’
- Enter Your Username or Email Address: Provide the details linked to your account.
- Verify Your Identity: Receive and enter the security code sent to your registered email or phone.
- Create a New Password: Choose a strong, unique password and confirm it.
- Log Back In: Use the new credentials to access your account.
Pro Tip: Save your new password in a secure password manager to avoid forgetting it in the future.
Mobile App Access for Informed Delivery
The Informed Delivery Mobile App is perfect for on-the-go mail management.
Features of the Mobile App:
- Access the same dashboard features as the desktop version.
- Track packages with push notifications.
- Scan barcodes for instant package information.
- Manage multiple addresses right from your phone.
How to Log In via Mobile Devices:
- Download the App: Available on both iOS (Apple Store) and Android (Google Play).
- Open the App: Launch the application and tap Sign In.
- Enter Credentials: Input your username and password securely.
- Enable Notifications: Allow push notifications for real-time updates.
With the mobile app, you can stay connected to your deliveries anytime and anywhere.
Linking Multiple Addresses to Your Account
If you manage mail for multiple locations, Informed Delivery allows you to link and track deliveries for different addresses.
Adding Multiple Delivery Addresses
- Log In to Your Account: Go to the Informed Delivery Dashboard.
- Navigate to Settings: Click on Manage Addresses under account preferences.
- Add a New Address: Enter the additional mailing address and verify it through USPS.
- Confirm Identity Verification: USPS may require proof of residence or identity verification through mail or online confirmation codes.
Managing Address Verification
- Primary Address Management: You can designate one address as the primary delivery address for notifications and tracking.
- Verification for New Addresses: USPS may send a letter with a verification code to the added address for security purposes.
This feature is ideal for users with vacation homes, rental properties, or PO boxes.
Benefits of Informed Delivery for Businesses
Businesses can leverage Informed Delivery to streamline mail tracking and improve communication with customers.
Streamlining Mail Tracking
- Real-Time Updates: Get instant tracking details for invoices, promotional materials, and packages.
- Batch Mail Tracking: Monitor bulk shipments and deliveries efficiently.
Enhancing Customer Communication
- Interactive Campaigns: Add personalized links or promotional offers to the delivery notifications sent to customers.
- Boost Customer Engagement: Email previews encourage customers to anticipate and open mail quickly.
Simplified Logistics Management
- Centralized Dashboard: Track multiple deliveries from different locations in one place.
- Delivery Reports: Access historical data to track delivery performance and improve workflow.
For e-commerce businesses, Informed Delivery helps reduce missed deliveries and improves customer satisfaction through accurate tracking.
Informed Delivery for E-commerce Users
E-commerce businesses and online sellers can benefit greatly from USPS’s Informed Delivery services.
Package Tracking Features
- Real-Time Status Updates: Know exactly where a package is in transit.
- Delivery Notifications: Send delivery status updates to customers via text or email.
- Proof of Delivery: Track delivery confirmations to avoid disputes.
Improving Delivery Management
- Multiple Address Tracking: Track shipments sent to various customers through a centralized dashboard.
- Interactive Mail Promotions: Offer product promotions, coupons, and links embedded in email notifications.
- Reduce Delivery Failures: Minimize lost or missed packages with enhanced tracking features.
E-commerce sellers can also use Informed Delivery data to forecast delivery trends and optimize shipping operations.
FAQs about Informed Delivery Login
What is Informed Delivery?
Informed Delivery is a service provided by the United States Postal Service (USPS) that allows you to digitally preview your mail and manage your packages scheduled to arrive soon. This service sends you email notifications containing grayscale images of the exterior of letter-sized mailpieces.
How do I sign up for Informed Delivery?
To sign up for Informed Delivery, visit the USPS website and navigate to the Informed Delivery section. Click on “Sign Up for Free” and follow the instructions to create an account. You’ll need to verify your identity and confirm your address before completing registration.
Can I use Informed Delivery on my mobile device?
Yes, Informed Delivery can be accessed via a mobile device. You can download the USPS mobile app, which is available on both Android and iOS platforms, or you can log in through the browser on your mobile device.
What should I do if I can’t log in to my Informed Delivery account?
If you’re having trouble logging in, first ensure that you are entering the correct username and password. If you’ve forgotten your password, you can reset it by selecting the “Forgot Password” option on the login page. For other login issues, contact USPS customer service for assistance.
Is Informed Delivery available for all types of mail?
Informed Delivery primarily provides images of letter-sized mailpieces that are processed through USPS’ automated equipment. It does not include images of larger items or packages; however, you may receive tracking updates for packages.
Is Informed Delivery free?
Yes, Informed Delivery is a free service offered by the USPS to help you manage your mail and packages more effectively.
How secure is Informed Delivery?
USPS prioritizes user privacy and security. The Informed Delivery service includes several security measures, including identity verification during sign-up, to protect your information and mail data.
Conclusion
From personal use to business applications, Informed Delivery streamlines the process of monitoring shipments and prevents lost or missed deliveries. Its user-friendly dashboard, mobile app access, and robust security features make it an indispensable tool in today’s digital world.
By following the steps outlined in this guide, you can effortlessly set up your account, troubleshoot common issues, and make the most of this innovative service.
