IHG Login: IHG Hotels & Resorts is one of the most trusted names in the hospitality industry, offering luxurious accommodations and premium services worldwide. Whether you’re planning a business trip or a family vacation, having an IHG account can significantly simplify the process.
In this guide, we’ll walk you through the step-by-step process to log in to your IHG account both on the web and mobile app. We’ll also cover solutions to common login problems, how to reset your password, and tips to enhance your experience with IHG Rewards.
Benefits of an IHG Account
Exclusive Member Benefits:
- Access exclusive rates for IHG members.
- Earn points for every stay and redeem them for free nights, gift cards, and more.
- Enjoy perks like late check-out and complimentary Wi-Fi.
IHG Rewards Program:
- Collect points through bookings and partner offers.
- Access promotions for bonus points.
- Redeem points for stays, dining, or shopping vouchers.
Having an IHG account not only provides convenience but also ensures you’re getting the most out of every reservation.
How to Create an IHG Account
Before logging in, you need to register for an account. Follow these steps:
- Go to the Official Website: Open your browser and visit ihg.com.
- Click on ‘Sign In’ or ‘Join Now’: On the homepage, find the login/sign-up button at the top-right corner.
- Choose ‘Create an Account’: Select the option to register a new account.
- Enter Personal Details: Provide your name, email, phone number, and create a strong password.
- Accept Terms & Conditions: Check the box to agree to the terms.
- Submit and Confirm Email: Verify your email by clicking the link sent to your inbox.
Once your account is set up, you’re ready to log in and start enjoying the benefits!
How to Login to IHG Account on Web
Step 1: Visit the Official IHG Website
- Open your preferred web browser.
- Go to ihg.com.
Step 2: Enter Login Details
- Click on the ‘Sign In’ button at the top-right corner.
- Enter your email address or IHG Rewards number and password.
Step 3: Troubleshooting Login Issues
- Ensure your caps lock is off when entering your password.
- Clear your browser cache if the page doesn’t load properly.
- If you still can’t log in, click on ‘Forgot Password’ to reset it.
How to Login to IHG Account on Mobile App
Step 1: Download the IHG App
- Go to Google Play Store (Android) or Apple App Store (iOS).
- Search for “IHG Hotels & Resorts App” and download it.
Step 2: Open the App and Enter Credentials
- Launch the app and click on Sign In.
- Enter your username and password to access your account.
Step 3: Save Login for Quick Access
- Enable the ‘Remember Me’ option for faster login next time.
- Use Face ID or Fingerprint Login for added convenience and security.
Recovering Forgotten Password or Username
If you can’t access your IHG account due to a forgotten password:
- Click ‘Forgot Password’: On the login page, select this option.
- Enter Registered Email: Input the email address associated with your account.
- Check Your Email: Follow the reset link sent to your inbox.
- Set a New Password: Create a strong, secure password and save the changes.
For forgotten usernames, you’ll receive an email with your registered details.
Enabling Two-Factor Authentication for Security
To enhance the security of your IHG account:
- Log In to Your Account.
- Go to Account Settings.
- Enable Two-Factor Authentication (2FA): Select the option and follow prompts to link it to your phone number or email.
- Verify and Save Settings.
2FA prevents unauthorized access, even if someone knows your password.
Managing Your IHG Account Profile
Updating Personal Information:
- Go to Profile Settings in your account.
- Edit name, address, or phone number.
Managing Payment Methods:
- Add or update credit/debit cards securely.
- Save multiple cards for quick bookings.
Booking a Stay Through Your IHG Account
- Log In to Your Account.
- Search for Hotels: Use filters for location, price, or amenities.
- Select Room and Dates: Choose your desired stay and room type.
- Confirm Payment: Use saved payment details for quick processing.
Managing and Canceling Bookings
IHG makes it easy to manage and cancel your bookings directly from your account. Here’s how you can do it:
Step 1: Log in to Your IHG Account
- Open the IHG website or mobile app.
- Enter your username and password to access your dashboard.
Step 2: View Your Reservations
- Navigate to the ‘My Reservations’ tab in your profile.
- Browse the list of upcoming and past bookings.
Step 3: Modify or Cancel Reservations
- Select the booking you want to change or cancel.
- To modify, click on ‘Edit Reservation’ and update the details.
- To cancel, click ‘Cancel Booking’ and confirm your action.
Important Tips:
- Always check the cancellation policy before canceling. Some bookings may have non-refundable rates.
- If you experience any issues, contact IHG customer support for assistance.
Accessing IHG Rewards and Points
IHG Rewards members can easily track and redeem points through their account.
Tracking Points
- Log in to your account.
- Go to the Rewards section under your profile.
- View your points balance and recent activity.
Redeeming Points
- Click on the ‘Redeem Points’ tab.
- Choose rewards like free hotel stays, gift cards, and merchandise.
Earning Bonus Points
- Take advantage of IHG promotions for bonus point offers.
- Use the IHG credit card for purchases to accumulate points faster.
Pro Tip:
Sign up for IHG newsletters to stay informed about limited-time promotions that help you maximize your rewards.
Troubleshooting Login Issues
Facing login problems can be frustrating, but most issues are easy to fix.
Common Problems and Solutions:
Incorrect Username or Password:
- Double-check your login credentials.
- Use the ‘Forgot Password’ option to reset your password.
Browser Cache Issues: Clear cache and cookies on your browser and try again.
App Problems:
- Update the app to the latest version.
- Reinstall the app if the problem persists.
Locked Account: If your account is locked due to multiple failed login attempts, wait 15 minutes and try again.
When to Contact Support:
If none of these solutions work, reach out to IHG customer service for further assistance.
Contacting IHG Customer Support
IHG provides multiple ways to get in touch with their support team.
1. Phone Support:
- Visit the Contact Us page on ihg.com to find region-specific numbers.
- Available 24/7 for assistance.
2. Email Support:
- Send an inquiry using the email form provided on their website.
- Expect a response within 24–48 hours.
3. Live Chat Support:
- Use the live chat feature for instant help.
- Accessible through both the website and mobile app.
4. Social Media:
- Reach out via IHG’s official Facebook or Twitter accounts for quick responses.
Tips for Enhancing IHG Experience
Maximize the benefits of your IHG account by following these tips:
Stay Logged In:
- Use the ‘Remember Me’ feature for faster access.
- Enable biometric login for additional security and convenience.
Turn On Notifications: Enable app notifications for booking updates, special offers, and promotions.
Participate in Promotions: Regularly check for seasonal offers and bonus point campaigns to get the most out of your stays.
Explore IHG Partners: Earn and redeem points with airline partners, car rentals, and dining programs.
Plan Ahead: Book early to secure the best deals and room availability.
FAQs about IHG Login
What is IHG Login?
IHG Login refers to the secure access portal for IHG (InterContinental Hotels Group), which allows members to manage their hotel bookings, access rewards, and personalize their stay experiences.
How do I create an IHG account?
To create an IHG account, visit the IHG website and click on the “Sign Up” link. Fill in the required details such as your name, email address, and preferred password, then follow the prompts to complete your registration.
Can I retrieve my IHG login details if I forget them?
Yes, if you forget your login details, go to the IHG login page and click on “Forgot Password” or “Forgot Username.” Follow the instructions to reset your password or retrieve your username using your registered email address.
Is it safe to use IHG Login on public computers?
Using IHG Login on public computers can pose a security risk. If you must, ensure you log out completely after your session and consider changing your password regularly to maintain account security.
How can I update my personal information in my IHG account?
Once logged in to your IHG account, navigate to your profile settings where you can update personal information such as your address, contact details, and preferences.
Conclusion
Logging into your IHG account via the web or mobile app is a seamless process that unlocks a world of benefits. Whether you’re managing reservations, earning rewards, or exploring exclusive offers, having an IHG account simplifies your travel planning.
From setting up your profile to managing bookings and redeeming points, this guide covers everything you need to get started and make the most of your IHG experience.
So go ahead—download the IHG app or visit the website today and start exploring the world with IHG Hotels & Resorts!
